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What are Notes, and how do I Use them?
Aug 19, 2012 11:47:49 PM by Apptivo FAQ
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Mohamed Javed
Notes, along with documents, appear in nearly every Apptivo application. Notes have a few different proper uses, depending on the type of business you're in. One common use of notes is to provide a log of changes and updates made in Apptivo. For example, an employee could make a note of how they recently increased an estimated opportunity value, allowing their fellow staff to be better informed about the history of that opportunity. Another common use of Notes is to quickly write down small pieces of information that are related to that item. When meeting in person, or on a phone call with a customer, you can be viewing their account information while you write down notes of your conversation. These notes can then easily be viewed by another employees working with this customer.
Notes work exactly the same across all applications, and will always be present in a similar “tabbed” layout. Clicking the notes tab will reveal a listing of all previous notes, a search field, and a button to add a new set of notes.
Steps to create notes
For this example, I clicked on the Customers App, and then viewed one of my customers.
- Customer overview page appears, move to the notes tab.
- Click on the "notes" tab to view it's dashboard.
- To add notes, use text editor that allows complete control over bullet points, font size, etc.
- Once everything is correct, click the blue “Create” button to finish.
