If you delete payment details from sales receipts, you'll be prompted to change the status of the sales receipt.
Steps to Delete the Payment Record
- Login and access the Sales Receipts app from the Universal Menu.
- Select the Paid Receipts from the list and click on the More Details.
- From the Overview page, click on the Payments Tab.
- You can view the Payments relegated to this Receipt.
- Click on the Delete icon under the Actions.
- By clicking on the Delete icon, you will get the Warning Popup For the Confirmation.
- Click on the Yes.
- Then, you will get another Popup to change the status of the Sales Receipts.
- Draft - The Sales Receipts status will get changed to Draft.
- Do not change - The payment status will not change.
- Click on the Proceed.
- The Payment record will get deleted.
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