Apptivo Product Updates as of August 09, 2022

Posted on 3:05 am, August 9, 2022 by Sravya

If you’re the one who is waiting for the enhancement in the Sales Receipts app, then this week’s upgrade is for you! Having the customizable views on the left panel view makes your work more productive in the way that you can keep track of your necessary records. Till now you could only manage the…

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What is customer facing? What are the skills and qualities essential for customer-facing employees?

Posted on 6:42 am, August 8, 2022 by Sandra

INTRODUCTION Customer facing refers to the business service feature experienced by the customer. It is a component of customer relationship management that describes any technology or information that is directed to the customers. A customer facing solution is tailored to delivering user experience through all customer touch points. What is Customer facing? Customer facing denotes…

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WHAT ARE THE ROLES AND RESPONSIBILITIES OF A SALES TEAM? 5 STEPS TO CREATE A GREAT SALES TEAM

Posted on 4:59 am, August 5, 2022 by Sandra

INTRODUCTION Whether you are a product or service based company, you need to have a sales team in order to drive the growth of your business. Sales teams are purely responsible for interacting with the customers and actually help make sales by convincing the customers to make purchases. In order to increase the sales numbers…

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7 Benefits of Having Both CRM and EHR

Posted on 8:31 am, August 4, 2022 by Sandra

Introduction Advancements in technology have spurred the growth of different industries, and healthcare is one of the top industries to have benefitted from contemporary tech innovations. One such tech advancement for healthcare organizations is the Electronic Health Record (EHR) System. An EHR system helps the organization keep track of all the data about different patients…

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KEEP CUSTOMER SERVICE SIMPLE

Posted on 8:00 am, August 2, 2022 by Sandra

Introduction Customer service is considered important for a business success. A superior customer service helps retain the customers and build customer lifetime value. The key to providing good quality customer service is by building stronger relationships. Customer service drives satisfaction among the customers which in turn will result in customer loyalty. What is customer service?…

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WHAT IS A CUSTOMER? DEFINITION, TYPES AND CATEGORIES

Posted on 7:44 am, August 2, 2022 by Sandra

Introduction A customer is an individual who purchases goods or services from the businesses. The customer is considered as the king of the business. All the decisions taken by the business are customer centric. Customers are the prime force that drives revenue into the business. Without the customers, businesses do not exist. What is a…

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Apptivo Mobile Release Updates as of August 01, 2022 – Android All-In-One Mobile App: v6.3.17

Posted on 8:51 pm, July 31, 2022 by Sravya

Having CRM for a progressive business is great, but how about having your payments recorded automatically without you entering them manually? It’s fantastic, isn’t it? So, here we are with some intriguing integration to make your business payments as simple as possible. Additionally, having help texts while utilizing the new attributes is required to get…

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WHY IS RELATIONSHIP MANAGEMENT IMPORTANT AND KEY TO BUSINESS SUCCESS?

Posted on 6:24 am, July 28, 2022 by Sandra

INTRODUCTION Relationship management is vital for the success of the business, as you need to build a strong relationship with the customers , who indeed is the king. You need to serve the king better to survive in the business environment and to stay ahead of competition. In order to stay in the business game,…

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