Posted on 12:44 am, November 23, 2016 by

Apptivo allows you to deliver emails to your clients in many useful ways, and email delivered from Apptivo appears just like any email sent elsewhere. But, to ensure emails are delivered to your contact’s inboxes, and not spam, you’ll want to ensure that your SPF and DKIM records are set up properly.

For users with GoDaddy, you must create/update both your SPF TXT and DKIM record within your DNS settings to ensure emails are delivered properly from Apptivo.

Read below for details on what SPF and DKIM mean, along with the steps you’ll need to complete to configure your Godaddy email with Apptivo.

What is SPF (Sender Policy Framework)?

SPF stands for Sender Policy Framework, it is a text record associated with the domain. Usually an SPF record is used to find which mail servers are authorized to send email on behalf of your domain. We recommended that you add an SPF record for your domain because some domains may reject messages from your users since because they can’t validate the messages that are coming from an authorized mail server.

Steps to Add SPF TXT Record in GoDaddy Domain:

  1. Login to your GoDaddy account
  2. Go to “Domains”, Click the “+” icon to expand the list
  3. Select your domain ( which you want to configure ), Click on the “Manage DNS” under the “Action” section
  4. manage dns godaddy
  5. Under DNS Zone file, Add Zone Record
  6. Four options available there such Record Type, Host, TXT Value & TTL
    • Record Type – Select the Record type as “TXT”
    • Host – You need give the host as “@”
    • TXT Value – Here need to provide the SPF key here ( You can get from Apptivo using Email Deliverability “IN TXT” )
    • TTL – Select how long the server should cache the information.
    • spf key GoDaddy

What is DKIM?

DKIM stands for domainkeys identified mail. It allows to check whether the email is received from the specific domain which is been authorized. These kind of signatures are generally not visible to the end users, and it needs to be verified by the recipients.

Steps to Add DKIM/Domain Key TXT Record in Godaddy Domain:

  1. Login to your GoDaddy account
  2. Go to “Domains”, Click the “+” icon to expand the list
  3. Select your domain ( which you want to configure ), Click on the “Manage DNS” under the “Action” section
  4. manage dns godaddy
  5. Under DNS Zone file, Add Zone Record
  6. Four options available there such Record Type, Host, TXT Value & TTL
    • Record Type – Select the Record type as “TXT”
    • Host – You need give the host as “@”
    • TXT Value – Here need to provide the DKIM key here( You can get from Apptivo using Email Deliverability “IN TXT” )
    • TTL – Select how long the server should cache the information.
    dkim/domain Key GoDaddy

The SPF and DKIM configuration are more or less the same. Here, you can use the same methods for the other hosts to be integrated with Apptivo. We are working on the some integrations and it will be discussed in the upcoming blogs. Watch this space to get further more updates.

We are always glad to receive feedback from our customers. So let us know your comments which would help us to proceed more on your expectations. You can reach us through sales@apptivo.com or by calling +1-855-345-2777.