Here at Apptivo we are very excited to announce what may be our biggest improvement to date: comprehensive email integration with any IMAP based email system. While our CRM system has had support to track outbound emails up to this date, this new e-mail integration takes the integrated approach to CRM off to a whole …Read more
Category Archives: Customers
Sneak Preview: IMAP Email Integration for Apptivo CRM
Tagged in apptivo improvements, apptivo updates, collaboration, crm, email, google apps, news
5 Reasons Your Business Needs Sales Force Automation
For many small & medium businesses, managers are unsure whether implementing a CRM or SFA (Sales Force Automation) system is worth the effort and costs. When going through this decision for your business, there are many different questions to ask yourself. Everyone knows that the customer is a cornerstone of any business, and sales force …Read more
Tagged in business management systems, collaboration, crm, sales force automation, sales force management, sales process
Allow a Customer to View & Collaborate on Your Projects
There are many scenarios where you may want to keep a customer informed of the status of a specific project in your project management system. Apptivo provides the ability to add third-party customers to specific projects, so they can log in and view project details using their own account. This is great, because it allows …Read more
Tagged in collaboration, create an account, customer collaboration, customer interaction, project team
Sales Orders 2.0 & Many CRM App Improvements – July 28th, 2012
Hello there! This week was a big week for CRM, including an overhaul of the contacts, leads, and customers applications. Along with this, we included various small improvements for the Invoices App, and we released the 2.0 version of our Orders App. For CRM, there are several notable improvements that have been included. The best …Read more
Tagged in apptivo improvements, apptivo updates, data import, integration between apps, news, sales process, user interface
Contact Centric CRM Vs. Account or Customer Centric CRM: Which way to go?
Most of the early CRMs were contact centric by design, but many that came out in the last decade allow you to tailor the software to your needs. Apptivo allows you to implement either style of CRM, depending on your business requirements. A Contact Record forms the center of the universe in Contact Centric CRM, …Read more
Tagged in contact-centric crm, crm, customer-centric crm, integration between apps, leads app, methodologies, sales process
Installable Demos – Create Sample Data to Test & Learn Apptivo
What is an installable demo? An installable demo is an Apptivo feature that allows you to automatically create example customers, employees, and projects. This feature is great for new users who are looking to test Apptivo features, or learn how Apptivo can be used for their business. What data is created, can I delete it? …Read more
Tagged in configuration, create an account, demo firm, set up your business
What is a good configuration for the Customers App?
The Question: Im just getting started, and understand that uploading customers is one of the first tasks I need to take care of. Before I start entering all of my customers, I would like to make sure the app is configured well. Could somebody please explain the various configuration options, and how to work with …Read more







