Questions by Category: "Answers"

Answers App allows you to modify the questions. Steps to Edit a Question Log in and access Answers App from your universal navigation menu bar. Click on "By Status" and select "Unanswe...more

Answers app allows you to delete all the answers created by you using "Delete all Answers" option. Steps to delete an answer Log in and access Answers app from your universal navigatio...more

Answers app provides 2 ways to create questions: You can create a question in the Answers app. You can have customers ask questions from the Answers website. Steps to create questions...more

News Feed By default each and every event will be displayed in news feed on the answers home dashboard. This significant feature is common in every app. You can stop displaying them by ...more

You can view all initially deleted questions in the “Trash” dashboard. From trash dashboard you can permanently delete questions. Steps to delete forever a question Log in ...more

Steps to find deleted question Log in and access Answers app from your universal navigation menu bar. Click on "More" icon and select "Trash" at the app header bar. You can view "Delet...more

You can view all the answered questions separately from unanswered questions. Steps to View Answered Questions Log in and access Answers App from your universal navigation menu bar. Cl...more

Steps to view all questions Log in and access Answers app from your universal navigation menu bar. Click on “Show All” from the left navigation panel.  You can view al...more

Steps to view my questions Log in and access Answers App from your universal navigation menu bar. Click on "By Queue" and select "My Questions" from the left navigation panel. You can ...more

Answers App allows you to create own questions and add answers to those question. It also allows you to modify those answers using "Edit" option. Steps to edit an answer Log in and acc...more

Steps to view all my employees questions Log in and access Answers app from your universal navigation menu bar. Customize the Answers app, to enable "By Queue" view. Click "All My Empl...more

You can feature a question while you create it. Steps to view featured questions Log in and access Answers app from your universal navigation menu bar. Click on "By Status" and select ...more

Steps to restore a deleted question Log in and access Answers app from your universal navigation menu bar. Click on "More" icon and select "Trash" located at the app header bar. You c...more

You can flag a question for improvement with an alert for customers that the answer might be at sub par level. Steps to view flagged questions Log in and access Answers app from your u...more

Steps to Configure General Settings Log in and access Answers App from your universal navigation menu bar. Click on "Answers Settings" button. General Configuration option page appears...more