What is a process for receiving and processing Orders from a Website?

Updated on October 19, 2012 10:39PM by Admin

  1. Placing an order through Website is quite simple.
  2. Customer places his order. i.e. Products or services with payment Options, like  PayPal or Authorize.net for instant payments
  3. PayPal allows customers to establish an account on its website, which is connected to a user's credit card or checking account.
  4. After submission of order in website it redirects to PayPal sandbox.
  5. Check in Apptivo, the details should be collected in Orders app as “Created & Unpaid orders” Status




  6. After PayPal payment done in site, the same order should be collected in Apptivo orders app as “Booked & Paid orders” status.
  7. View the Booked order in Apptivo. Check the Order information. Check the account information. On clicking customer, it should redirect to customer app. On clicking contact link it should redirect to contacts app



  8. For custom Payment options: Dwollo, BTC and Bankwire Transfer are provided for making order without payment.
  9. When order is placed by Dwollo or BTC or Bankwire Transfer, it will be shown on “Created & Unpaid” Status of orders app.
  10. After payment completed, edit the order and provide need by date and change the status to booked.
  11. When the order is shipped for delivery, the status gets changed into “shipped” of order app