How do I create a question in answers app?

Updated on May 6, 2016 01:49AM by Admin

Answers app provides 2 ways to create questions:

  • You can create a question in the Answers app.
  • You can have customers ask questions from the Answers website.

Steps to create questions from the answers app

  1. Log in and access Answers app from your universal navigation menu bar.
  2. Click on "Create Question" from left navigation panel.
     Create Question
  3. You can view "Create Question" popup page , as shown in the image below:
    Create Question
  4. Provide question text and include items and tags.
  5. You can also provide "Meta description", "Meta title" and "Meta keywords" for your question.
  6. Click on "Create" button to finish.

Steps to create questions from answers website

  1. Navigate to the website.
  2. Click on "Support" and select "Answers" from menu header.
    Support link 
  3. Click on "Ask Question" button.
  4. You can view "Question" pop up page, as shown in the image below:Ask question 
  5. Click on "Submit" button to complete.

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