How do I Restore Deleted Contacts?

Updated on September 13, 2017 12:03AM by Admin

Contacts App allows you to restore the deleted contacts. You can perform bulk deletion using bulk action feature in CRM. Once you’ve deleted contacts you can find them in “Trash” menu.

In the Trash Dashboard, you can choose the records that you want to retrieve and click the button Restore. The Records that are associated with any of the modules in Apptivo CRM will be stored in Archives. To restore those records you need to click on the archives and select the records and then restore.

The following steps will help you understand better.

Steps to Restore Deleted Contacts

  1. Log in and access Contacts App from your universal navigation menu bar. 
  2. Click on “More” icon and select "Trash"  located at the app header bar.
    setting
  3. In Deleted tab, you can view all deleted contacts.
  4. Select contacts that you would like to restore. Click on “Restore” button. 
    restore-contacts
  5. You can view the restored contacts as shown in the image below:
    view-restored-contacts

Related Links