How Do I Create Contact Types in Contacts App?

Updated on September 10, 2017 10:50PM by Admin

When you are dealing with B2B customers, you need have to multiples contact details for the same customer. The reason is each contact within a B2B organization has a different designation and decision-making powers.  Therefore, when you create the contact details for a contact, in the description box you have to be enter  the contact type. Here the contact type denotes the status of his decision making power.

Let go through the  steps.

Steps to create Contacts Types

  1. Log in and access Contacts App from your universal navigation menu bar.
    image result for contacts app
  2. Click on "More"   icon and select "Settingslocated at the app header bar.
    image result for contacts app
  3. Select "Contacts" drop down. Click on “Contact Types” from the left navigation panel.
    Contact Types
  4. You can view all contact types in the dashboard.
  5. Click on “Create” button and provide:
    • Name - Name of the contact type.
    • Description - Description about contact type.
      Create Contact Type
  6. Click on “Create” button to complete.
  7. You can “Edit” or “Enable/Disable” a contact type in the dashboard.
    Created Contact Type
  8. You can able to view the created "Contact Type" as shown in the image below:
    Contact Type Drop Down

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