How do I Customize Approval in Work Orders App?

Updated on June 11, 2020 07:49AM by Admin

Apptivo Work Orders app allows you to customize approvals and also set a default work order approver. This is done by customizing the work orders.

Steps to Customize Work Order Approval

  • Login and access the Work Orders app from the universal menu.
  • Click on the More(...) icon and select the Settings.
Work Orders

  • In the Settings page, click on the Work Orders and select the Approver.
Settings

  • You can view the Toggle to Enable the Work Order Approval. Slide the Toggle ON. 
  • By selecting the Employee Manager as the Default Work Order Approver, your created work order will go to the employee Manager for Approval as default.
Approval

  • You can view the Approver at the time of creating the work Order.
Create Work Orders

  • By selecting the Customer Contact as the Default Work Order Approver, your created work order will go the customer contact for Approval as default.
  • Select any of the above options to set your default work order approver.
  • The changes made will be auto-saved.
Customer Contact

  • Here, you can view the Approved field is changes as per the customer selected.
Customer Manager

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