How do I Add Quick Links in Cases App?

Updated on January 13, 2017 04:40am by Admin

Cases App allows you to add links which are related to those cases by providing a tab called "Quick Link". This feature helps you to quickly view the links Which are related to cases.

Steps to Add Quick Links

  1. Log in and access Cases app from your universal navigation menu bar.
  2. Click on “More” icon and select “Settings” located at the app header bar.
    cases-settings
  3. Select "General" drop down and then Click on “Quick Links” from the left navigation panel.
    cases-quicklinks
  4. Click on "Add" button and specify:
    • Name - Name of the link.
    • URL - URL for the link.
      create-quick-link
  5. Click on “Create” button to complete.
  6. You can view your added quick links in cases app home page as shown in the image below:
    view-quick-link 

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