How do I convert contact into lead?

Updated on May 25, 2017 11:11PM by Admin

Leads, contacts, opportunities are some of the phrases that you would hear when speaking to sales or marketing personnel. However, these are the phrases on which sales and marketing team of every business live, eat, chew and sleep on.

At times if a contact is not responding to your communication, after a certain period  of time you would want to move the status back to Leads.  This is possible in Apptivo Contacts apps. This application has a conversion feature that allows you to convert contacts to customers or leads. Lets quickly walk through the steps to find out more.

Steps to convert contacts into leads

  1. Log in and access Contacts App from your universal navigation menu bar. 
  2. Create a new contact or select an existing contact to be converted. 
  3. Click on “Convert” button and select “Lead”.
    Convert To Lead 
  4. In the lead creation page (Leads App), fill in the lead, additional, prospect and location information.

    Lead field

    Description

    Pre populated from contact?

    First name

    First Name of the contact

    Yes

    Last name

    Last name of the contact

    Yes

    Job Title

    Job title of the contact

    Yes

    Phone

    Phone number of the contact

    Yes

    Mobile

    Mobile number of the contact

    Yes

    Email

    Email address of the contact

    Yes

    Assigned To

    Name of an Employee

    Yes

    Customer

    Customer name associated with contact

    Yes

    Industry

    Industry of the contact

    Yes

    Market

    Market of the contact

    Yes

    Segment

    Segment of the contact

    Yes


    Contact To Lead
  5. Click on “Create” button to complete. 
  6. You can view the created lead as shown in the image below:
    Create In Lead 

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