How do I Generate Cases Past Due Report?

Updated on December 28, 2017 12:12AM by Admin

Cases app has many default standard reports. You can view the cases that  are opened past due date using "Cases Past Due" report option. The following are the steps to generate the report.

Steps to Generate Cases Past Due Report

  1. Log in and access Cases App from your universal navigation menu bar.
  2. Click on “Reports” icon located at the app header bar.
    cases-reports
  3. Click on “Cases Past Due” from “Charts” drop down in left navigation panel.
    by-past-due
  4. You can view cases past due chart in the dashboard.
    view-past-due
  5. Click on particular “Days from Need by Date” tab to view case report details in the dashboard. For instance: 15-1
    selective-date
  6. Click on “Export” button to view the report in spreadsheet format.
    past-due-export



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