Notes Activity can be customized with multiple customization tools provided by Apptivo. To differentiate among different groups of Notes, you can make use of the Tags feature. You can create both In-Activity and Global tags for use.
Stacy is a Salesperson and she communicates with employees from different Teams in her organization. For easy identification of her Notes by other teams, she makes use of the tags feature. With this, other employees can easily identify her Notes in all Apps of Apptivo.
Steps to Customize Tags in Notes Tab
- Log in and select the Notes tab from the left navigation panel of the Home page.
- Click on the More(...) icon and select Settings icon from the Notes Header bar.
- On the settings page go to General > Tags.
Select Create to create a new note. You can create two types of Tags in Notes Activity.
- Collaboration Tags
- Global Tags
Creating Collaboration Tags
- On selecting Collaboration Tags, the tag will be available for use only within the Collaboration Activities.
- Here, a tag Contact Request is created.
- This tag will be available while creating Notes in the Notes Activity.
- It is also present across other activities in Apptivo.
Creating Global Tags
- On selecting Global Tags, the tag will be available for use across all apps in Apptivo.
- Here, Finance Tag is created.
- This tag is present across all Apps of Apptivo. Consider adding this tag in Estimates App.
- You can see the Global tag is present but the Collaboration tag is not present.
Customize Tags
- You can edit and delete tags in the Notes Activity. Go to Settings → General → Tags in the Notes Activity.
- Hover over the tag that has to be customized.
- On selecting Edit (pencil icon), the ‘Edit Tag’ popup will appear.
- Make changes to the tag and select Update. The tag is updated.
- To delete a tag, select the delete icon. You will receive a confirmation notification.
- On confirmation, the tag is deleted.
