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How to Set Visibility Condition on Cases?
Updated on December 20, 2017 06:21PM by Admin
Visibility dependency is one of the field properties in Master Layout of Cases App. This feature allows you to define the condition to show or hide a particular field. By default, the Visibility section shows that the field is visible in all conditions.
Steps to Set Visibility Dependency
- Log in and access Cases App.
- Click on More(...) icon -> Settings -> Customize App -> Master Layout.
- Click on the particular field to set visibility feature.
- You will view the inspector column at the right side in which you would find the field properties.
- Enable the “Visibility” toggle to “On”.
- Define the condition for that field to be visible.
- Here, “Tags” field is set to be visible when “Status" = "Assigned” as shown in the image below:
- Click on "Save" button to save the changes.
- On the Cases create a page, when you select "Status" as "Assigned", you will view "Tags" field as shown in the image below:
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