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Can a user be re-subscribed after unsubscribing?
Updated on November 28, 2016 05:31AM by Admin
Yes. A user can re-subscribe even after unsubscribing, if needed.
- To view the unsubscribed users, click on the “Dashboard” tab present.
- The “Communication Status” overview page will be displayed with the number of emails sent, delivered, opened, clicked. To view the unsubscribed users, click on the “Unsub” button present.
- Here, you can view the list of unsubscribed contacts, where you can view their details accordingly, by clicking on “More Details(...)”.
- Now, the unsubscribed contacts overview page will be displayed, where the “Unsubscribe” will be toggled ON automatically.
Steps to re-subscribe after unsubscribing
- To re-subscribe disable the toggle OFF.
- Once disabled, the user will start receiving campaign emails as before.
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