How to set default sort ranges in the Cases App in Apptivo?

Updated on February 24, 2020 02:09AM by Admin

There are instances where you want the cases to be pre-organized for easily acquiring the information. Rather than choosing a sort range every time, you can save time by setting up a default Sort Range. Cases App in Apptivo allows you to set the default sort ranges from the list Layouts section.

  • Go to Settings → Customize App → List Layouts. You can see the list layouts which are already available in the Cases App.

For Instance: Consider you want to configure the default sort range for the Overview list layout.
  • Navigate to the Overview list layout and select the dropdown for Sort. You can see the list of Sort Ranges available.

  • Select the desired Sort Ranges.
Default Sort

  • Now, go to the Show All page. You can see by default, the cases are sorted according to the desired sort range when the list layout is chosen as Overview.
 Show All Page