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How to set default sort ranges in the Cases App in Apptivo?
Updated on February 24, 2020 02:09AM by Admin
There are instances where you want the cases to be pre-organized for easily acquiring the information. Rather than choosing a sort range every time, you can save time by setting up a default Sort Range. Cases App in Apptivo allows you to set the default sort ranges from the list Layouts section.
- Go to Settings → Customize App → List Layouts. You can see the list layouts which are already available in the Cases App.
For Instance: Consider you want to configure the default sort range for the Overview list layout.
- Navigate to the Overview list layout and select the dropdown for Sort. You can see the list of Sort Ranges available.
- Select the desired Sort Ranges.
- Now, go to the Show All page. You can see by default, the cases are sorted according to the desired sort range when the list layout is chosen as Overview.
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