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How to call a Webhook URL as a Trigger in the Orders App?
Updated on March 30, 2020 10:42PM by Admin
Altering information in Apptivo without logging into it is made possible with Webhook. Webhook is a platform that connects two applications. By modifying the events in one application, you can create an action in another. Apptivo allows you to call a Webhook URL during Event Based and Time Based triggers.
Consider configuring a trigger where the action is to call a Webhook URL in the Orders App.
Step 1: Configuration in Settings
- Go to Settings → Orders → Triggers → Event-Based. Select Create to create a new trigger.
- In the Create Trigger page, add a name for the Trigger. Here, it is set as Trigger by Status. The trigger is enabled by default.
- Also, determine the event during which a trigger is to be generated. Here, an action has to occur when the Order is Updated.
- The criteria are set to perform an action when the Order Status is Under Review.
- Once the basic information criteria are added, add the Action as Call a Webhook URL.
- In the Call a Webhook URL Side panel, add the necessary information on the application where the action has to occur.
Post URL: Post URL refers to the URL of the application where the action has to occur. It is the API obtained from that application. For Instance, your website application.
Object JSON: In Object JSON, you can add the name for the key/value pair.
Additional Params: Along with the params that are available in Apptivo, you can also add additional params (Attributes) along with its value that has to be displayed.
- Once the configuration is complete, select Create to create a new Trigger. The trigger is added to the Event Based triggers page.
Step 2: Trigger Generation
- Consider updating an existing Order in the Orders App whose Status is Under Review.
- This is the condition mentioned in the Trigger. Once the order is updated, a trigger will be generated to the URL mentioned in the Post URL.