Notes
News Feed and Email Feed can be generated for notes added, deleted, modified within the Cases App by enabling the checkboxes.
Steps to Configure Notes
- Login and access the Employees app from the universal menu.
- Click on the More (...) icon and select the Notifications.
- In the Notification page, click on the Notes. You can set the notification for whenever the Notes are Added and Modified.
- By Default, the News Feed notification will be Enabled and Email Feed will be Disabled.
- Enable the Toggle for Email Feed for Notes Added and Deleted.
- All your changes will be automatically saved.
- Now, go to the Employees and add the notes. Once the Note is added, you will get the notification in the News Feed as well as the Email notification.
- You can view the News Feed under the News Feed tab
- You will get the Email Notifications as well.
