CRM Software is a core player in a business to streamline all the interactions with both potential and new customers. Customer Relationship Management Software integrates all the activities, functionalities, and applications to create an exceptional customer service environment. There is manifold CRM Software in the industry catering to the prerequisites of businesses across the globe. However, the scalability and affordability of CRM Software are also one of the key performance indicators while choosing a suitable CRM.
Apptivo has invariably strived to surpass customer expectations by optimizing the software while constantly sustaining the affordability. Apptivo is software designed for all businesses that grows with your business. To continue offering state-of-the-art technology, Apptivo has revised its plan chart and introduced new plans starting from January 1, 2021. Starting the New Year, there are significant changes in the features and applications accessed in your plans.
The revised pricing plan will portray a five-tier structure. We have added a new plan “Lite” in addition to the current plans – Starter, Premium, Ultimate, and Enterprise. The accessibility and restrictions of features and applications differ based on the plans.
The Premium plan is the Featured Plan of Apptivo widely preferred by businesses looking for unified workflow management. Now, you might be wondering what is in and out of the revised Premium plan. Check out this blog for a detailed overview of the changes in the new Premium plan.
The legacy Premium plan costs $10/month when settled for a monthly plan and $8/month when you choose to pay annually. The new Premium plan costs $15/month when the payment is monthly and $12/month when the payment term is chosen to be annual. Just like the old Premium plan, the new Premium plan has the below characteristics:
- Pay Per User
- 1,000 Mass Emails/user/month
- 3rd-Party Services Integration
- Unlimited Data Import
- 24×7 Support
Additionally, we have increased the API call quota from 2000 to 5000. The businesses choosing the new Premium plan will now have access to 46 applications of which 28 are unique apps accessible starting from the Premium plan.
|Features||Old Premium||New Premium|
|# of Users||Pay Per User||Pay Per User|
|Monthly Pricing (Billed Monthly)||$10||$15|
|Monthly Pricing (Billed Annually)||$8||$12|
|# of Apps||57||46|
|Lead List Management||Yes||Yes|
|Contact Sharing||5x User Count||5x User Count|
|Tasks, Appointments, and Notes||Yes||Yes|
|Adding and Sharing Files||Yes||Yes|
|Multiple Sales Pipeline||Yes||Yes|
|Webform to Lead||Yes||Yes|
|Custom Fields Mapping||Yes||Yes|
|Sales Stage Automation||Yes||30|
|Custom Fields Per App||350||250||Workflows (No. of Triggers Per Account)||Unlimited||75|
|CPQ – Bills of Material||No||No|
|Included Mass Emails (Emails/User/Month)||1000||1000|
|Marketing Automation||Yes||Yes||2-way Email Sync||Yes||Yes|
|Email Integration via IMAP||Yes||Yes|
|Email Open and Click Tracking||Yes||Yes|
|Migration From Other CRMs||Yes||Yes|
|Multiple Firm Access||Yes||Yes|
|Data Set Access||No||No|
|API Calls||2,000 Calls/User/Day||5,000 Calls/User/Day|
|FB Lead Ads||No||No|
|Email Support (hours/days)||24/7||24/7|
|Phone Support (hours/days)||9 AM -6 PM PT||24/5|
|Live Chat Support (hours/days)||24/7||24/7|
|Dedicated Account Manager||No||No|
The Premium plan of Apptivo has consistently been a featured plan widely favored by businesses to improve customer relationship management and boost productivity. While the new Premo plan has gone through substantial changes, the core objective behind this upgrade is to optimize the applications, provide value-added services, and improve the user experience of your employees.