Customer service is an important aspect of the hospitality industry. In fact, one can state that customer service is synonymous with the hospitality industry. As a significant part of the services industry, focusing on customer service in the hospitality industry is poignant for meticulous planning, more incoming customers, and increased customer satisfaction. The hospitality industry…
Inventory management is an essential process for the successful management of the supply chain. Unless the process is organized, it is difficult for the supply chain teams and employees to achieve the desired results within the stipulated time. It is essential to learn to manage the inventories to run a successful business. It is well…
We are pleased to announce the product upgrades for our iOS application. The newest version 6.3.12 is powered with advanced features that leave no stone unturned in offering an exceptional user experience. In addition to enhancing our existing features, we have also focused on optimizing our application. Apptivo – All-In-One iOS App Updates – v6.3.12…
The best sales team knows when to stop selling. Have you ever wondered what are some of the successful habits of an effective sales team? The most common answer is they have a definite sales plan and also, they know when to stop selling. On the other hand, one of the most prominent sales mistakes…
Business can be of any type, but one prime factor that all businesses focus on while boosting the business performance metrics is customer relationship management. Customer Relationship Management is the backbone for efficient business performance management. When your employees develop successful and exemplary relationships with your customers, then it is comfortable to improve the retention…
The Real Estate industry is a developing arena forming a significant part of the construction sector. The Real Estate business has existed since the beginning. It has evolved owing to the developments in technology and changes in our way of living. Though the real estate business is an oscillating business where the growth or setbacks…
In marketing, lead generation and qualification is a primary process as it initiates and confirms the interest of a customer towards a product or service. Customers are the backbone of any business and to keep the business running, salespeople must ensure that there is a proper inflow of qualified leads that have a higher chance…
Any organization is a comprehensive collaboration of different departments (also known as sectors) that work together to bring out efficient results. One of the prime sectors or departments in most organizations is financial services. Financial services, in general, refers to financial management which in broader terms refers to banking, investment, and insurance. The financial industry…
As quoted by Shep Hyken, “A brand is defined by the customer’s experience. The experience is delivered by the employees”. This statement is a powerful one that defines the complete relationship between a company’s employees and their customers. Employees bridge the gap between customers and a business. They connect the dots, assist in overcoming the…
Welcome to Apptivo’s most recent product updates. At Apptivo, we are always updating our solution to enhance the customer experience and bring the newest and best functionality to fulfill the organizational goals. We’ve improvised some of our existing functionalities to improve the user experience. Let’s take a short look at the release notes. Updates and…
