Apptivo provides affordable and easy to use solutions for all businesses
to collaborate with customers, vendors, and partners.
Reasons to Choose Apptivo
All In One CRM
Powerful end-to-end business management in a single platform
Integrated
Apptivo integrates seamlessly with all your favorite applications
Best Support
24/7 calls, emails, and
chat support
Simple
Mobile, effortless implementation,
easy to use
Don’t Take Our Word For It!
Check the industry leader rating for both platforms*
Agile
Recent Reviews
4.5
Act
4
Recent Act Reviews
“Absolute rubbish”
“Email capacity has to be constantly increased, continual breakdowns”
“Buggy and the support is not reliable”
4.1
Act
3.8
Recent Act Reviews
"Poor CRM developed without a QA Team"
"Shocking experience"
"I had high hopes for AgileCRM"
4.5
Act
4
Recent Act Reviews
In practice, it doesnt work. data has been lost.
The tech team is difficult to reach and sometimes understand.
It takes a LOT of time!.
4.5
Act
3
Recent Act Reviews
Basic functionality which is paramount on any CRM is useless.
30% of the email you send does not reach the recipient.
Agile is not an easy product to just pick up and go.
* All registered trade marks, company names and brand names used on this website are the property of their respective owners, reviews and testimonial are taken directly from the mentioned reviews web sites. To report corrections, please contact us
Your Data is Secure with Apptivo
Apptivo provides affordable and easy to use solutions for all businesses
to collaborate with customers, vendors, and partners.
Data Backup
Customer data is backed up protecting it from unanticipated or inadvertent loss of data
Data Encryption
Data stored in the Software application is encrypted keeping it secure
NEED MORE DETAILS?
Challenges with Agile*
Organize your sales process, get a 360° view of your sales cycle,
identify and prioritize areas that need immediate attention.
Agile CRM's email integration is unreliable and requires frequent manual linking. With so many customers taking out the pent-up frustration about the so-called email integration online, it all shows that is nothing but a marketing gimmick
Several customers posted reviews on GetApp saying,
"30% of the email you send does not reach the recipient." - Jim Moustakas
"The email sync is not good. It labors for a long time trying to pull emails through." - Jack F, President
"customers do not receive our email, we do not receive our customers emails = pretty big issues when you are trying to run a business" - Suzie C, CEO
One other major issue customers face is the lack of ability to save emails as Draft. Yes, you heard it right. If you don't have time to complete the email or close the app then you have no option but to start from scratch again. After a couple of times, this could get very annoying.
"Emails don't get saved to draft automatically; you need to start from scratch if you lost it. Also, there's limitation to selecting 25 contacts when writing an email." - Neha T, Tax Consultant
In addition to this, you cannot add attachments when you're sending emails to more than one recipient. This is kind of absurd. Also, some customer reviews online stated that emails sent under Agile CRM are filtered as Junk or Spam.
"I am also missing a feature to send an attachment to various contacts by email, this can only be done in 1-on-1 emails currently."
"We have had issues with emails sent from Agile being filtered out as junk or spam." Candice P, Software Dev/Founder
Unlike Agile CRM, Apptivo can be integrated with Gmail and Outlook and can sync your email without any hiccups and none so ever. With multiple email templates, email forwarding features, helpdesk support, and slick integration with Gmail and Outlook, it would be unfair to compare Apptivo with Agile CRM.
2. Unresponsive Customer Support
Customer support from Agile CRM is only as good as the pricing plan you choose. For example, phone support and knowledge base are not available for Free plan users and it isn’t the best ideal solution for small and medium-sized businesses. Even if you pay a premium price for the support the support isn't great as advertised.
A customer posted a review on GetApp saying,
"In practice, it doesn't work. data has been lost. customer service has been unresponsive and our company missed our on Cyber Monday because of it." - Cathal M, Director
No response at times of need can be frustrating and cumbersome. The Live Chat function for support doesn't seem fully operational. Customers sometimes have to stare at an empty screen for the most part.
"Also we tried the live chat feature, which didn't work so well for us." - Candice P, Software Dev/Founder
When a user needs support, they’ve already entered into “frustration mode". And if the support isn’t available when they need it the most, it kind of defeats the whole purpose of having a support team.
A few customers posted reviews on GetApp saying,
"Support is non-existent. Yes, you can schedule a time slot where they will come and help you. but I don't need help 3-5 days from now." - James Cox, Marketing Director
"I was most disappointed with their customer support and marketing team. The support was of low quality." - Derek D, VP of Business Development
Unlike Agile CRM, Apptivo Customer Support operates 24/7 throughout the year and supports Live Chat, Email, Call, FAQs, and User Guides.
3. Not-So-Useful Reports
In addition to the mixed user interface reviews, reporting is a bit of an issue in Agile CRM. Unlike Apptivo, Agile CRM reports aren't robust and lack many of the intuitive and basic features. Agile CRM reporting capabilities are a bit basic in comparison to the options available in Apptivo.
A few customers posted reviews on GetApp saying,
"Reporting is the weakest part of the platform. If it's not a pre-built report good luck being able to get the report that you need." - James Cox, Marketing Director
"Sales Reporting functions could be a little bit improved." - Pierre Barreaud
Agile CRM lacks many of the advanced filters and reports that growing and enterprise businesses would need. Thus, it has minimal use when making critical business decisions and designing strategies.
A customer posted a review online saying,
"The reporting feature in buggy can't rely on it. Importing contacts (to which you would like to add triggers) takes too long." Indranil D, Freelancer
Another issue customers face is that the reports aren't always easy to generate and involve lots of 'clicks'. generating customized reports aren't available because of their lack of filters.
"The reporting features seem to be buggy. Reporting should be improved further as dates get reset on each switching between campaigns." - Manoj Mohan "Reports are limited - quirky search criteria - recent software upgrade was frustrating because it added several clicks to get information on deals"
Unlike Agile CRM, Apptivo with its advanced reports and the ability to generate custom reports coupled with user-friendly UI proves to be a better choice.
* All registered trademarks, company names and brand names used on this website are the property of their respective owners. Data on features are taken directly from related web sites and marketing materials as of December 2017. Information and features are subject to change. To report corrections, please contact us
* All registered trademarks, company names and brand names used on this website are the property of their respective owners. Data on features are taken directly from related websites and marketing materials as of December 2017. Information and features are subject to change. To report corrections, please contact us.
Still Not Convinced?
Here is a side by side comparison*
Features
# of users
Pay Per User
Pay Per User
Pay Per User
Pay Per User
Monthly pricing (Billed Monthly)
$20
$30
$50
$49.99
Monthly pricing (Billed Annually)
$15
$25
$40
$39.99
Platform
Cloud
Cloud
Cloud
Cloud
Sales Automation
Lead list management
Yes
Yes
Yes
Yes
Contact management
Yes
Yes
Yes
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* All registered trademarks, company names and brand names used on this website are the property of their respective owners. Data on features are taken directly from related websites and marketing materials as of January 2021. Information and features are subject to change. To report corrections, please contact us.
Track sales performance, with unified lead tracking platform & easy conversion flow through the entire process.
Graphic Dashboard for a Quick Overview of the Status of all Opportunities.
Access Apptivo CRM App from Your Android, Apple or Windows Mobile Devices.
What our users say about Apptivo
I chose Apptivo because it had the most features (customer relations management and project management were the most important for me), and the interface seemed the most intuitive. Plus, Apptivo was significantly less expensive than ACT for the number of users I have.
Jendi Coursey
Owner at Jendi Coursey Communications
Apptivo is clean and easily customized on business need. We love the flexibility and easy adaptability. It is a powerhouse CRM that has way more functions than the competitors.
Samila Esfahanian
Marketing Director, Arcus Light
After 6 months of research and free trials with other CRM programs, we stumbled across Apptivo. Everything is automatically saved as you work so you never loose something by accident. We are very satisfied.
Shaun McClure
CEO/President, Premier Outdoor Living
Always there when I need a helping hand
Jade Chew
Coaction Group
I have to admit the online support I’ve got so far from Apptivo support team and resources available to me to implement and use the solution properly is great.
Roozbeh Salehi
Managing Director, RMA IT Consultants
Start a Trial / Book Demo
Apptivo provides a FREE 30 Day trial to all its customer to play around with the product and get to know if it suits their business. Apptivo also offers a 1 to 1 demo session to explain how you can use Apptivo for your business.