THE BEST CAPSULE CRM ALTERNATIVE Apptivo provides affordable and easy to use solutions for all businesses to collaborate with customers, vendors, and partners. I’M READY TO MOVE I NEED A DEMO Reasons to Choose Apptivo All In One CRM Powerful end-to-end business management in a single platform Integrated Apptivo integrates seamlessly with all your favorite applications Best Support 24/7 calls, emails, and chat support Simple Mobile, effortless implementation, easy to use TRY FOR FREE Don’t Take Our Word For It! Check the industry leader rating for both platforms* Capsule Recent Reviews 4.5 Act 3 Recent Act Reviews Not a ton of functionality. No email sync. Limited customer support. 4.5 Act 4 Recent Act Reviews Very simple but missing key features The import capabilities are very limited I can only upload one document at a time which is annoying Bit of an eyesore design unintuitive 4.1 Act 3.8 Recent Act Reviews The single biggest downside to Capsule is it's lack of support for user-based permissions and roles. "A basic but outdated CRM" Not a great dashboard, and requires quite a bit of work to set up. The software is clunky - there haven't been a lot of new upgrades or features since we started using 2 years ago. 4.5 Act 4 Recent Act Reviews Bit of an eyesore design unintuitive A few limitations. But they are constantly updating. The automatic email BCC doesn't work for me to record in my notes so I always have to copy and paste. Lots of click and different screens 4.5 Act 3 Recent Act Reviews No integration with Office 365 No mass mail-outs in capsule for marketing purpose Free trial requires credit card which isn't good * All registered trade marks, company names and brand names used on this website are the property of their respective owners, reviews and testimonial are taken directly from the mentioned reviews web sites. To report corrections, please contact us Your Data is Secure with Apptivo Apptivo provides affordable and easy to use solutions for all businesses to collaborate with customers, vendors, and partners. Data Backup Customer data is backed up protecting it from unanticipated or inadvertent loss of data Data Encryption Data stored in the Software application is encrypted keeping it secure NEED MORE DETAILS? SCHEDULE FREE DEMO Challenges with Capsule* Organize your sales process, get a 360° view of your sales cycle, identify and prioritize areas that need immediate attention. Not Exactly A CRM Limited Integrations Basic and Minimal Reporting 1.Not Exactly A CRM Though it is marketed as a CRM tool for SMBs, in reality, it isn't. It is a very basic tool that helps you manage your contacts and basic sales needs. In the end, you will have to rely on multiple tools to manage your different needs. "Capsule is perhaps a little bit 'too simple'. You may soon outgrow it." - Stephen from Stephen Taylor & Associates Ltd. For the price they're selling at, you'd be better off using Apptivo. You get a well-rounded package for a price less than Capsule CRM. You can manage your projects, email campaigns, invoices, customer cases, and more from one single Apptivo login. But with Capsule, you have to rely on different apps for different needs. This will dramatically increase the overall business operation cost. "The full functionality of other CRMs isn't present..." - Juan Muñoz In conclusion, Capsule CRM is still new to the market and lacks some of the mandatory features and third-party integrations that any customer would look for in a CRM application. So, if you’re a business using a Software already and looking for a CRM solution then Capsule might not be the best option out there. 2. Ridiculously ExpensiveThe cost of Quick Base is ridiculously expensive that small businesses that don't require any customization end up paying enterprise level. Even at this premium price, you don't get the best customer support that you'd expect. Also, you have to pay for seminars. “Quickbase is expensive, especially the more users you have. Some features require paying a higher price each month.” The plans are highly complicated and pricey that you will be paying more and must pay for at least 20 users even if you're a 5-10 member team. In the long run, it will hurt a lot not be useful for small and medium business people. SMBs who are on the lookout for cost-effective solutions will be so disappointed with Quick Base with their minimum user count, seminar cost, integration cost, and so on. "QuickBase was a really affordable solution just a few years ago." - Joe Scola, CPP This is where Apptivo stands out from the rest of the other CRM solutions out there. Apptivo encourages businesses to pay for licenses solely for the employees who will be using the system. In addition to this, Apptivo also provides flexibility in pricing based on user volume. 3. Basic and Minimal Reporting Unlike Apptivo, Capsule CRM reports aren't robust and lack many of the intuitive and basic features. Capsule CRM is very new and its reporting capabilities are a bit basic in comparison to the options available in Apptivo which has fine-tuned its reporting features with years of customer feedback. A few customers posted reviews on GetApp saying, "It would also be nice to have a better search and reporting function. The only things you can search for are the person, organization, case, and note content, so every other bit of information you'd like to search for and compile must be placed as a tag, which gets clunky and disorganized easily." The Capsule CRM lacks many of the advanced filters and reports that growing and enterprise businesses would need. Thus, it has minimal use when making critical business decisions and designing strategies. A customer posted a review online saying, "There is some sales pipeline reporting, but the options are not as robust as other CRM systems I've used in the past." Unlike Capsule CRM, Apptivo with its advanced reports and the ability to generate custom reports coupled with user-friendly UI proves to be a better choice. * All registered trademarks, company names and brand names used on this website are the property of their respective owners. Data on features are taken directly from related websites and marketing materials as of December 2017. Information and features are subject to change. To report corrections, please contact us. Still Not Convinced? Here is a side by side comparison* Features LITE PREMIUM ULTIMATE CAPSULE PROFESSIONAL # of users Pay Per User Pay Per User Pay Per User Pay Per User Monthly pricing (Billed Monthly) $10 $15 $25 $18 Monthly pricing (Billed Annually) $8 $12 $20 $18 Platform Cloud Cloud Cloud Cloud Sales Automation Lead list management Yes Yes Yes Yes Contact management Yes Yes Yes - Reveal Full Comparison * All registered trademarks, company names and brand names used on this website are the property of their respective owners. Data on features are taken directly from related websites and marketing materials as of January 2021. Information and features are subject to change. To report corrections, please contact us. Apptivo - The Best Capsule Alternative Customer Relationship Management App Provides Intelligent & Seamless Integration. Track sales performance, with unified lead tracking platform & easy conversion flow through the entire process. Graphic Dashboard for a Quick Overview of the Status of all Opportunities. Access Apptivo CRM App from Your Android, Apple or Windows Mobile Devices. GET STARTED FREE SCHEDULE DEMO Awards & Mentions What our users say about Apptivo I chose Apptivo because it had the most features (customer relations management and project management were the most important for me), and the interface seemed the most intuitive. Plus, Apptivo was significantly less expensive than ACT for the number of users I have. Jendi Coursey Owner at Jendi Coursey Communications Apptivo is clean and easily customized on business need. We love the flexibility and easy adaptability. It is a powerhouse CRM that has way more functions than the competitors. Samila Esfahanian Marketing Director, Arcus Light After 6 months of research and free trials with other CRM programs, we stumbled across Apptivo. Everything is automatically saved as you work so you never loose something by accident. We are very satisfied. Shaun McClure CEO/President, Premier Outdoor Living Always there when I need a helping hand Jade Chew Coaction Group I have to admit the online support I’ve got so far from Apptivo support team and resources available to me to implement and use the solution properly is great. Roozbeh Salehi Managing Director, RMA IT Consultants Start a Trial / Book Demo Apptivo provides a FREE 30 Day trial to all its customer to play around with the product and get to know if it suits their business. Apptivo also offers a 1 to 1 demo session to explain how you can use Apptivo for your business. Get Started Free!Or Schedule Demo