Manage your sales with Apptivo. The best Nutshell CRM Alternative

Apptivo provides efficient solutions to SMBs to manage leads, streamline sales, and collaborate effectively to maximize your business revenue.

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Nutshell Alternative was last modified: January 2nd, 2021 by sitesteam

Reasons to Choose Apptivo

All in one

Powerful end-to-end businessmanagement in a single platform

Integrated

Apptivo integrates seamlessly with all your favorite applications

Best Support

24/7 support calls, emails and chat

Simple

Mobile, effortless implementation, easy to use

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Don’t Take Our Word For It!

Check the industry leader rating for both platforms

Nutshell

Recent Reviews

Nutshell

Recent Reviews

It's so hard to use.
The search function is completely ineffective.
You can't sort or filter anything.
I'd be better off with an Excel spreadsheet of company names and contacts.

Nutshell

4.2

Recent Monday Reviews

"Doesn't live up to expectations and client support is slow, often times helpless. "
"Nutshell is very basic and not the best experience for a CRM"
"Nutshell fails to deliver on so many levels"
The UI isn't great.

Nutshell

4.17

Recent Monday Reviews

It is not very stable.
The software would often freeze on us and it would often crash.
It did not have an email directly from the CRM option which would have been nice.

Nutshell

Recent Reviews

There are some minor bugs with nutshell that may affect performance.
The UI can be a bit cluttered/clunky at times
the lack of a well put together mobile app makes it a pain to use on mobile devices.

Your Data is Secure with Apptivo

Every business requires its data to be safeguarded in a secure platform.
The Goldmine Platform does not focus on data security.

Data Backup

Customer data is backed up protecting it from
unanticipated or inadvertent loss of data

Data Encryption

Data stored in the software application
is encrypted keeping it secure

Need more details? Schedule Free Demo

Challenges with Nutshell

Organize your sales process, get a 360° view of your sales cycle,
identify & prioritize areas that needs immediate attention!

Limited and Buggy Features

Not-so-Useful Reports

Declining Support Quality

Limited and Buggy Features

Most of the features we'd look for in a CRM tool is either missing or incomplete. For example, you cannot add BCC or CC while sending out emails using Nutshell.

A customer posted a review saying,

"Nutshell does have a reasonable email interface to send correspondence through our IMAP server, but the markup tags are cumbersome, are error prone, has no CC or BCC field, and the reply emails don't populate under the Nutshell customer(s). Consequently, only half of the conversation is visible." - Eugene B, President

One other simple yet annoying issue is that the search function is more of a problem than being useful. It's slow, fickle and almost never returns results that you'd look for. This is time-consuming and makes your life much more complicated than it already is.

Several customers posted reviews online saying,

"I really hate that when I do search, it rarely finds me what I need, and almost never quickly. It's difficult to find phone numbers, if I search someone's name, it'll pull up everyone's not CLOSE to what I'm search for, but somehow not the specific person...."

"I would say is the search engine is very fickle, sometimes you can put in specific words and you get some crazy thing that has nothing to do with the company or person your looking for and then you can misspell what your looking for and get exactly what you want." - Vince H, District Business Manager

Whereas Apptivo with its advanced search and email function, coupled with user-friendly UI and years of experience and feedback proves to be the better choice.

Not-so-Useful Reports

Nutshell CRM reports aren't robust and lack many of the intuitive and basic features when compared with Apptivo CRM's reporting capabilities.

A customer posted reviews on GetApp saying,

"The new reporting format is a really poor user experience, putting irrelevant information front and center and making it harder to access the custom set-ups I need to make Nutshell work for

me." - Stephen L,

Executive Director

The Nutshell CRM lacks many of the advanced filters and reports that growing and enterprise businesses would need. Thus, it has minimal use when making critical business decisions and designing strategies.

A customer posted a review online saying,

"Missing obvious reports like a weighted pipeline. Customization with reports is limited." - Stephen S, President

"Reporting for specific items can be challenging as well." - Mitch P, Information Technology and Services

Unlike Nutshell CRM, Apptivo with its advanced reports and the ability to generate custom reports coupled with user-friendly UI proves to be a better choice.

Declining Support Quality

Like features and integrations, customers also look for the best Support in a software. A great customer support not only keeps the customer happy but also acts as a free marketing for any type of businesses.

"It has been challenging to be able to connect with support staff about a technical issue." - Daniel S, VP Sales

Customers paying a premium price might expect the company to support them whenever necessary. In the case of Nutshell CRM, customers feel that the quality of support has declined over the years and isn't readily available.

A customer posted a review on GetApp saying,

"Support is very slow to respond. I've watched the service get worse over time." - Stephen S, President

Unlike Freshsales, Apptivo Customer Support operates 24/7 throughout the year and supports Live Chat, Email, Call, FAQs, and User Guides.

Still Not Convinced?

Here is a side by side comparison

Nutshell

Plan Name

Premium

Ultimate

Pro

Number of Users

Per User

Monthly pricing (Billed Monthly)

$10

$25

$39

Monthly pricing (Billed Annually)

$20

$35

Platform

Cloud

SALES AUTOMATION

Lead list management

Contact management

Contact sharing

Unlimited

Product catalog

Deal/Opportunity management

Tasks, appointments and notes

Filters

Custom views

Clone records

Adding and sharing files

Notifications

Custom fields

Unlimited

Workflows

Multiple sales pipeline

MARKETING

Included Mass emails (Emails/User/Month)

1,000

3,000

Additional 5,000 emails

$10

Campaigns management

Marketing automation

2-way email sync

Email integration via IMAP

Email templates

Email tracking

Email scheduling

Web-to-lead capture

Referal tracking

BUSINESS MANAGEMENT

Project Management

Invoicing

Estimates/Proposal

Help Desk/Cases

Field Services/Work Orders

Contract Management

Call Center

Procurement/Purchase Orders

DATA MANAGEMENT

File storage/user

3GB

10GB

Unlimited

Data import (batch/day)

Unlimited

Data export

Custom branding

Data backup

Migration from other CRMs

SECURITY

Territory management

Field-based security

Role-based security

ANALYTICS

Standard reports

Custom reports

Schedule reports

Unlimited

Reports dashboard

DIRECT INTEGRATIONS

2,000 Calls/User/Day

20,000 Calls/User/Day

STANDALONE APPS

iOS

Android

Windows

MacOS

PREMIUM SUPPORT

Email support – 24/7

Phone support – 24/7

Live chat support – 24/7

TRAINING

Onsite

Remote

Webinars

How-To videos

Knowledge base

Free Trial

Schedule a Demo

Free Trial

Schedule a Demo

Reveal Full Comparison

* All registered trade marks, company names and brand names used on this website are the property of their respective owners. Data on features are taken directly from related web sites and marketing materials as of December, 2017. Information and features are subjects to change. To report corrections, please contact us

Apptivo is the Best Alternative to Nutshell

With Apptivo, you get 50+ business apps. But Nutshell CRM, you have to rely on different apps for different business needs and this will increase your operation cost.
Nutshell CRM doesn’t offer any free plans for startups and SMBs like Apptivo.
Free Users gets access to 24/7 customer support and Live Chat, Email, Call, FAQs, and User Guides.
Customize the app layout to meet your needs by creating or removing fields for increased productivity.

Get Started Free!Or Schedule Demo

Awards & Mentions

What our users say about Apptivo

Take a trial
Subscription

Apptivo provides a FREE 30 Day trial to all its customer to play around with the product and get to know if it suits their business. Apptivo also provides a 1 to 1 demo session to explain how you can use Apptivo for your business.

Get Started Free!Or Schedule Demo

Reasons to Choose Apptivo

All in one

Integrated

Best Support

Simple

Don’t Take Our Word For It!

Nutshell

Nutshell

Recent Reviews

Nutshell

Recent Monday Reviews

Nutshell

Recent Monday Reviews

Nutshell

Recent Reviews

Your Data is Secure with Apptivo

Data Backup

Data Encryption

Challenges with Nutshell

Organize your sales process, get a 360° view of your sales cycle, identify & prioritize areas that needs immediate attention!

Limited and Buggy Features

Not-so-Useful Reports

Declining Support Quality

Still Not Convinced?

Nutshell

Plan Name

SALES AUTOMATION

MARKETING

BUSINESS MANAGEMENT

DATA MANAGEMENT

SECURITY

ANALYTICS

DIRECT INTEGRATIONS

STANDALONE APPS

PREMIUM SUPPORT

TRAINING

Apptivo is the Best Alternative to Nutshell

Awards & Mentions

What our users say about Apptivo

I chose Apptivo because it had the most features (customer relations management and project management were the most important for me), and the interface seemed the most intuitive. Plus, Apptivo was significantly less expensive than ACT for the number of users I have.

Apptivo is clean and easily customized on business need. We love the flexibility and easy adaptability. It is a powerhouse CRM that has way more functions than the competitors.

After 6 months of research and free trials with other CRM programs, we stumbled across Apptivo. Everything is automatically saved as you work so you never loose something by accident. We are very satisfied.

Always there when I need a helping hand

I have to admit the online support I’ve got so far from Apptivo support team and resources available to me to implement and use the solution properly is great.

Take a trial Subscription

Organize your sales process, get a 360° view of your sales cycle,
identify & prioritize areas that needs immediate attention!

Take a trial
Subscription