CRM stands for customer relationship management. It’s an approach for dealing with interactions with new and existing customers. This is a frequently used business strategy to increase profitability, customer satisfaction, and improve overall performance. CRM is a powerful way to ensure you’re always ahead of the game and maintain important relationships.
Why is CRM important?
CRM is a intended to provide a platform for tracking interaction and building relationships with your customer base. When your customers feel nurtured, it enables your business to thrive. Here are just a few ways in which CRM helps strengthen your business and sales process. CRM is more than a suite of applications - it’s a business strategy.
- CRM makes it simple to receive notifications on precise customer requirements via notifications.
- By understanding and tracking customer needs, you’re never in the dark when you receive a phone call.
- Tracking your sales process and follow-ups increases the profitability of your business.
- Easily track customers who have been with you since the beginning, and brand new ones as well.
- You’re provided with a centralized database of contacts, leads, customers, and opportunities to always stay organized and ahead of the game - categorizing each for even greater ways to search for a specific group of clients.
How can Apptivo assist you?
- Manage your leads.
- Assist you in providing appropriate methods to track important details on all of your records.
- Easily convert existing leads into opportunities to flow through the sales stage and track potential revenue via sales pipelines and performance graphs.
- Collect leads automatically by plugging in your existing email address.
- Optimize your website with our API to allow seamless lead and case capture.
- Import all data into the system with our streamlined CSV Import Wizard.
- Customize your sales stages, probability of a closed deal, and keep your opportunities organized in a way to drive them through the pipeline.
- Handle customer feedback and resolve issues with Cases - our help desk solution.
Apptivo streamlines your business process with our powerful CRM suite - allowing you to work smarter. When you have a powerful platform to capture all of the information needed to complete a sale and develop a relationship, it enables your business to thrive. Welcome to Apptivo CRM.
"We've looked at many CRM solutions, and none were as fast and easy."