Questions by Category: "Cases app"

In Apptivo, the Cases app allows you to print the cases in bulk by using the Bulk Actions feature. Instead of selecting one record at a time to print, you can select multiple records to...more

Cases app allows you to print the individual case’s information using the print PDF option on the overview page. You can set your own criteria to view the print PDF option. Let’s go...more

Cases app of Apptivo allows you to print the cases reports in bulk by using the Bulk Actions. With that, you can also customize the bulk print layout as Portrait, Landscape, or correspo...more

In the Cases app, you can customize the layout of the table view according to your business requirements. In addition, you can customize the layout view of the mobile layout using the M...more

The Cases App allows you to create your own custom templates which will be used to generate PDF of your Cases. Steps To Create Log in and access the Cases App from your Universal Naviga...more

You can set an automatic reminder to your customer based on work shifts using the "Acknowledgement" option provided in the Cases app. Steps to set acknowledgment to your customer Log in...more

Apptivo Cases app allows you to create email notifications for incoming emails. You can create an instant email notification as per your preferences based on the cases or hashtags. The ...more

Apptivo Emails App offers a simple way to generate a report from the emails sent by a customer. In the report dashboard, you will find a field named "Received Email ID". With the employ...more

News Feed All events in Cases App will be displayed. You can stop displaying them by clicking the OFF button found in notifications. The events such as case created or deleted will be s...more