How do I Answer a Question?

Updated on May 10, 2016 04:49AM by Admin

You can answer a question from 2 locations: You can post answers from the Answers app. You can also post answers from the Answers website.

Steps to Answer a Question from Answers App

  1. Log in and access Answers App from your universal navigation menu bar.
  2. Click on "By Status" and select "Unanswered" from left navigation panel.
    Unanswered Questions 
  3. Click on "More Details" icon near the  "Question you need to answer.
    View Answer By Status
  4. Click on "Add Answer" button.
    Add Answer 
  5. You can view "Create Answer" page, provide your answers with images, links etc.
    Create Answer Page 
  6. Click on "Save Answer" button to save your answer.

Steps to answer a question from the Answers website

  1. Navigate to the website.
  2. Click on "Support" and select "Answers" from menu header.
    Support answers selection 
  3. Click on "Unanswered Questions" link.
    Unanswered questions 
  4. Select the question you would like to answer.
  5. You can view "Add Answer" popup page, as shown in the image below:
  6. Click on "Submit" button to complete.

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