How do I void a sales receipt?

Updated on September 6, 2017 12:32AM by Admin

Steps to void sales receipts

  1. Log in and access Sales Receipts App from your Universal Navigation menu bar.
  2. Click on “By Status” and select “All” from the Left navigation panel. 
  3. You can view all Sales Receipts in the dashboard.
    by status All

  4. Select any Sales Receipts and click on “More details(...)” icon to go to Overview page. 
  5. Click on “Void” button at the top right corner.
    void
  6. You can view warning popup page, as shown in the image below.
    warning 
  7. Click on “Yes” button to void a Sales Receipt.

    Note
    : You cannot void a paid Sales Receipt. 

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