How to Set up SPF and DKIM records?

August 6, 2016 12:37am by Apptivo FAQ

Answered on December 9, 2016 02:05am by DineshKumar

Email Deliverability enables and verify the ownership of your sending domains. You'll need to add SPF and DKIM records, email will not be sent from domain without valid SPF and DKIM records, including public domains like,, and more.

Steps to Generate SPF and DKIM/Domain Key Records

  1. Log in and access your account
  2. click on your name located at the top right corner of the header bar.
  3. Click on “Business Settings ” from the listed options.
  4. You will find the set of configuration features in the left column and their actual attribute values in the right column.
  5. Click on "Email Deliverability" from left navigation panel.
  6. Enable "Display your email address as sender Address from SPF/DKIM information"
  7. Add your domain name in the given space and Click on "Generate SPF and DKIM record" button.
    generate SPF and DKIM record
  8. If your SPF and DKIM TXT records haven't updated yet, you'll view the alert message in UI as shown in the image above.
  9. This requires you to update the setting on your domain, for instance: if your domain provider is GoDaddy then Update DNS records in your GoDaddy account
  10. Once the TXT records has been updated, you will view the UI as shown in the image below:
    email deliverability

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