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Can I convert an Order status from Backorder to Booked?
Updated on October 18, 2019 07:22AM by Admin
Order status lists the orders based on Shipment status. To ship a backorder, you need to increase the units of the items using the Receiving app. Only then the backorders can be shipped. Manually the backorder status cannot be changed.
Steps to ship a Backorder
- Log in and access the Orders App from your universal navigation menu bar.
- Create a new backorder or select an existing order from the "backorder" status.
- Create a receipt to increase its quantity in inventory.
- You can find the status of the order changed from BackOrder to Booked.
Note: The items are allotted for the orders based on the order creation date. Allotting items to the backorders manually is not possible. - Click on "Pick Release" and the status of the order will now automatically change to "Being Shipped"
- Now scroll to the bottom of the order and you will see the Shipment Number. Click on the "SHIPMENT #" link.
- This will take you to the Shipments App, where you can ship your order.
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