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How do I configure highlighting for Call Logs in Apptivo?

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Updated on June 24, 2020 07:48AM by Admin

  • Login to your Apptivo account.
  • Click on the Call Logs activity from the left navigation panel.
Home Page

  • Click on the “More” icon and select “Settings” located in the App header bar.
App Header

  • Click the “General” dropdown and select “Highlighting” from the left navigation panel.
Settings

  • Click on the “Create” button to create a new highlighting and specify:
    • Name - Highlighting name.
    • Priority Score - Priority score for the Highlighting rule. If this setting has more than one highlighting definition, then this score helps in prioritizing them.
    • Background Color - Select background Color.
    • Text Color - Select Text Color.
    • Description - Description of the Highlights.
Basic Information

  • Define the criteria based on which a particular task is to be highlighted. The condition can be defined by selecting attributes and their equivalent values. Here, we are setting it to the following condition - Billable = True.
Criteria

  • Click on the “Create” button to complete.
Highlight Created