Easy. Unlimited. Customer Pleasing

Web Help Desk Highlights

Email-to-Case Auto Response

Apptivo can auto-create emails into cases. Auto responses can be setup to notify customers of their new pending case.

Service-Level Agreement (SLA)

Be sure to turn out responses before it's too late. Follow up with customers by keeping them engaged.

Ticket Management

Cater to your customers by giving them the best customer service possible. Keep track of all open and closed tickets for customers.

Affordable. Integrated. Simple

"Very excellent application! This application meets all my expectations & needs. The best online system by far."
- Annelize Moodley
Basic Features
  • Multi-locale (timezone)
  • Data level access restrictions
  • Assign to team or individuals
Customize Apps
  • Create or remove fields
  • Share sections across apps
  • Secure sections of fields
  • Advanced searches
  • Create custom views
Reporting & Analytics
  • SLA management
  • SLA reporting
  • Custom exportable reports
  • Email to case
  • A-tag emails
  • Canned responses

Works with Your Favorite Apps

works with your favorite apps

Which solution is right for you?

Help Desk

If all you're looking for is a help desk ticket system, look no further than our simple & easy to use Cases App.

If you need more apps, you can always add them from the App Store.

Support & Billing

Your support tickets can be converted into work orders & invoices to complete the process.

Complete CRM

Leverage all CRM apps to get a complete 360° view of each customer to deliver the best support.