How do I Generate Reports in Cases App?

Updated on December 14, 2015 10:54pm by Admin

The cases application is a central location used to manage problems or issues that your customers incur. You are able to document the details of their problem, and manage all of the activities related to the resolution of the issue, and the notification of the customer once the issue has been resolved.

Steps to Generate Reports in Cases

  1. Log in and access Cases App from your universal navigation menu bar.
  2. Click on "Reports" icon located at the app header bar.
    cases
  3. You can view 3 sections at the left side and their appropriate result at the right.
    Cases Reports