How do I View Cases by Priority?

Updated on November 8, 2016 09:29pm by Admin

You can find all the created Cases based on their priority like all, high, medium and low under “By Priority”. The Cases App not only supports grouping under different priorities  but also allow you to create your own case Priority.

Steps to View Cases by Priority

  1. Log in and access Cases App in your universal navigation menu bar.
  2. Click on “By Priority” from left navigation panel. 
  3. Choose the preferred priority you would like to view cases list. For instance: High.
    View By Priority
  4. Click on More Icon "More" icon to overview case information.
  5. You can also  delete a case or many cases by using the "Bulk Action" Option,, if needed.

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