Posted on by Todd Miner

We are excited to announce that we are now offering 24 hour phone support within our enterprise plan. Now you are able to talk with a live support agent anytime during the work week, 24 hours a day Monday-Friday. We understand that getting instant support is critical, regardless of the time of day. Now our customers can enjoy 24 hour support via phone, online chat, and email, giving Apptivo one of the premier support plans available in the industry.

When calling in to Apptivo, enterprise users will still dial our main support number 1-855-345-2777, but now have a special support line they can access through our menu system.

Available support options

Since we are introducing the new support line, let’s recap on the support options now available for Apptivo users:

  • Phone Support – Available 9-6 PM PST for premium, 24×5 for enterprise. No phone support on standard plan.
  • Support Chat – Available 24 hours a day Mon-Fri for all plans.
  • Email Support – Available to all users at support@apptivo.com.
  • Apptivo Answers – View online knowledge base and ask questions. Available for all plans.

We also have many sources for online information such as our product blog, small business university, YouTube channel, and other online communities.

How do I get my 24×5 phone support?

If you are an existing Apptivo user, you can upgrade your business to the enterprise plan at any time to instantly gain access to the new 24 hour support line. Click here to see how you can upgrade to enterprise. New users can register for an enterprise account from our pricing page.

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