Cases API Reference
The case information can be collected through API key provided by Apptivo. It can also be updated through API, when updating
isAddressUpdate=false&isCustomAttributesUpdate=false&isAddressDelete=false” fields are mandatory.
In order to update address information then
isAddressUpdate=true, similarly for custom fields update
isCustomAttributesUpdate=true and for deleting the address information
You can see the list of API methods for cases.
- How do I get cases configuration data?
- How do I create a new support case/ticket?
- How do I update case information?
Cases API Reference was last modified: November 3rd, 2020 by