Web Method: getCasesConfigData


You can use the getCasesConfigData method to get all the configuration data’s like Case Statuses, Case Types, Case Priorities and Assignees List.

Request API URL

Request Parameters

Parameter Data Type Description
apiKey* String Apptivo business account API Key
accessKey* String Apptivo business account Access Key

* – Mandatory parameter


This will return all the cases configuration data with JSON format.


  • You can get these configuration values and use them while create the case.

Sample URL