Navigation

It is the most important section because all the case option is displayed here. From here you can create a case, view case by status, etc.

• Create Case – Creates a new case.
• Show All – All the created cases will be displayed.
• By Queue – cases assigned to employees and team will be displayed.
• To Follow up – follow ups scheduled for employees and team.
• By Status – Cases based on status.
• By Type – Cases based on type.
• By Priority – Cases based on priority.
• My Views – Views saved by you.
• Shared Views – Views shared by others.
• Quick Links – Directs to specific App start guide.