Business can be of any type, but one prime factor that all businesses focus on while boosting the business performance metrics is customer relationship management. Customer Relationship Management is the backbone for efficient business performance management. When your employees develop successful and exemplary relationships with your customers, then it is comfortable to improve the retention…
The Real Estate industry is a developing arena forming a significant part of the construction sector. The Real Estate business has existed since the beginning. It has evolved owing to the developments in technology and changes in our way of living. Though the real estate business is an oscillating business where the growth or setbacks…
In marketing, lead generation and qualification is a primary process as it initiates and confirms the interest of a customer towards a product or service. Customers are the backbone of any business and to keep the business running, salespeople must ensure that there is a proper inflow of qualified leads that have a higher chance…
Any organization is a comprehensive collaboration of different departments (also known as sectors) that work together to bring out efficient results. One of the prime sectors or departments in most organizations is financial services. Financial services, in general, refers to financial management which in broader terms refers to banking, investment, and insurance. The financial industry…
As quoted by Shep Hyken, “A brand is defined by the customer’s experience. The experience is delivered by the employees”. This statement is a powerful one that defines the complete relationship between a company’s employees and their customers. Employees bridge the gap between customers and a business. They connect the dots, assist in overcoming the…
Are you finding it challenging to manage your customer relations? Are you looking to switch to CRM Software? Are you unhappy with your current CRM platform? Then, this blog is a must-read for you and your organization. Wondering why? Well! This blog walks you through the evolution of Apptivo and how Apptivo CRM solutions have…
Travel and tourism have been a significant part of everyone’s life since the ancient period. When we skim through the pages of history, It should be noted that humans were initially nomads before they became settled in one place. They traveled from one place to another looking for food and shelter. This made them natural…
Customers are a vital part of any business. No customers, no business. It can’t get any simpler than that. So it makes sense that anything that can improve a business’ relationship with existing and incoming customers is a worthy investment. And that’s why client relationship management tools or CRM tools have been on the rise….
Companies across the world, irrespective of their industry type, often have a defined sales process. The concept of sales process came into existence after considering the redundancies faced by sales teams due to unstructured sales management. Imagine going through a number of follow-ups with a lead only to realize that the lead is not a…
The Healthcare industry is a fast-paced booming sector where new technologies and innovation work along for the betterment of humans. Also, governments across the globe make it a mandate to make sure that healthcare reaches the grassroots level. The changes in the environment, the evolution of different organisms, and climatic changes have brought a significant…
