In any business scenario, the customer connecting to the brand has to transit from several stages throughout the sales funnel. And sales stages itself is the method by which you can monitor your customers as soon as they enter your sales funnel up to the point where they become long term customers. There are concisely…
In the case of helpdesk tickets, a business doesn’t always have to follow the rules. For some businesses which aren’t that large in comparison to other companies, first come first serve strategies can work out but for larger firms, a system is required to handle helpdesk tickets. The existence of flexibility in the system causes…
There are still businesses and organizations that seem to be stuck using classic ways of dealing with a variety of tasks. One of those tasks is communicating and reaching out to the customers. Companies seem to notice a silver lining in having old-fashioned telephonic conversations with their customers and apart from this, the print medium…
It is very obvious that when calling any service line, the customer would probably need urgent assistance regarding an issue. And certain issues might be frustrating enough for them and you don’t want to become a reason for their unpleasant experience. That may lead to dissatisfied customers and result in poor reviews for your business…
Present working of companies of almost any domain includes the majority of their processes done virtually. People are becoming to rely less on physical needs for different purposes such as making copies of documents and forms. Several industries still find the conventional pen & ink method preferable and find it satisfying to have an inked…
The year 2020 marked the beginning of a new decade! People across the world welcomed it with new hopes and dreams. However, this year certainly turned out to be a roller-coaster ride with the discovery of COVID-19. COVID-19 gave rise to a brave new world that not only affected the well-being but also tested the…
Nowadays, the corporate business world has a rising issue which has caused the employees and workers to get limited to phone calls and online video conferencing, rather than meeting in person and getting to know each other. Phone calls and several other technologies have replaced the purpose of meeting physically in person, but one thing…
In any business, strong Supply Chain Management is required to yield a smooth flow of goods and services. The journey of goods starting from the raw materials and ending up into final finished products should involve detailed activities. And, a great Supply Chain Management system allows the effective streamlining of those activities to escalate the…
In the existing world of sales, there are already several challenges that are to be addressed by companies, on their way to converting customers starting from finding the leads. The main challenges faced by the companies include the process of finding the leads, engaging them, eventually converting them into permanent customers. The immediate changes due…
The COVID-19 pandemic has caused a majority of employees to work from home without giving them much time to adjust. Employees have found working from home to be too hard and it is a challenge for them to balance professional and personal life. And the conditions causing the world healthcare breakdown made it more difficult….
