As the COVID-19 outbreak spreads globally, the business giants have begun drafting a dreary image of disrupted manufacturing, broken supply chain, abandoned stores, and sagging demand of their products. Amidst the pandemic situation, big companies like Google and Twitter are taking big steps and encouraging their employees to work from home as a preventive measure….
As an organization, there are many aspects you must be wary of. Selling quality products, offering a wide range of services and having a strong marketing campaign- all are important. But, a decisive factor for small and medium-scale businesses is their ability to build stable connections with their customers. Customer Relationship Softwares provide this service….
Relationships and communication are everything for the financial industry. Customers will stay with a bank if they find it beneficial. For example, with the right bank, they may enjoy better interest rates, get their loans approved faster, can ask for a refund on overdraft fees, receive additional benefits for being a loyal customer. For banks,…
On this day, we’re thrilled to publish that Apptivo CRM has been again chosen and labeled as one of the “15 Category Leaders” in CRM Category by GetApp in their quarterly rankings. Apptivo CRM excelled as one of the top 15 in the “Category Leader” serves as a testimonial for a Customer Relationship Management Software…
Policies are usually adopted by organizations in order to follow a course if action. We have formulated password policies for Apptivo which enriches the security setting of the company. Password Policies are a set of rules and restrictions which are framed and has to be followed while creating a password. This concept is widely used…
The practice of initiating, planning, executing, controlling, and closing the work of a team to achieve specific goals and meet specific success criteria at the specified time is called Project Management. Every Project is temporary and has a beginning and end time, and therefore defined scope and resources. It consists of planning and organizing the…
Most of the companies/businesses have shared mailbox for their support. In the beginning, having a shared mailbox makes sense as the number of issues will be less but when the business grows the mailbox starts cluttering and overflowing with issues and requests. This is where Apptivo comes in to provide companies and businesses with a…
For all Businesses/Companies, one of the most hassled and uncomfortable situations is getting your clients to pay you on time or having to remind clients about late payments on a bill or invoice. Companies completely rely on their client’s payments to keep their Operations going. It can be very difficult to function as most…
Delivering top quality support is more important than ever in this Customer-Driven Market. Most businesses will require a team and tools to manage their support operations at some point, and Apptivo offers a flexible Help Desk Management System which can grow with your needs. Communication Methods Going beyond just intake, a company needs to…
The relationship between good customer service and business growth is always critical. Let’s take a look at how you can build better relationships. These days to have a successful business, it’s just not enough to only close the sale. You’ve got to help your customers to make them do continues business. Due to Digitalization…
