5 Key Strategies to Convert Leads Using Apptivo CRM Software

Posted on 3:40 am, February 3, 2021 by naveen

5 Key Strategies to Convert Leads Using Apptivo CRM Software

For the marketing scenario, converting leads has always been a task of great difficulty. While dealing with targeted markets, it can be even hard for marketing departments to nurture the leads. It is because the process of lead conversion demands great efforts due to a relatively converged group of targeted people and they as well…

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4 Advantages of Automation in Customer Support

Posted on 3:39 am, February 3, 2021 by naveen

4 Advantages of Automation in Customer Support

When it comes to customer service, even a single minute plays an important role in affecting the customers’ experience and making them not like your service at all. Talking to support agents and being put on hold for tens of minutes makes the customers not use the service again, and also promotes a bad image…

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How Effective Are Your Contact Center Operations When Integrated With A CRM

Posted on 1:23 am, January 30, 2021 by naveen

How Effective Are Your Contact Center Operations When Integrated With A CRM

Contact Center departments in every company are the face of customer interaction. Customer representatives work so hard to satisfy their customers to a greater level. It is because customer satisfaction is greatly crucial for every company as every customer of yours must be supported enough so that they don’t find themselves in a condition where…

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Why Retailers Need an eCommerce CRM?

Posted on 4:49 am, January 29, 2021 by naveen

Why Retailers Need an eCommerce CRM?

Retail businesses are there serving customers for a long time now, but a new frontier to them is the inclusion of online retail service and the industry has seen an enormous advancement in the growth of online retail businesses. But with online retail, one thing that also has grown is the number of customers and…

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3 Benefits of Having a CRM Integrated With Project Management

Posted on 12:38 am, January 29, 2021 by naveen

3 Benefits of Having a CRM Integrated With Project Management

Most businesses nowadays face challenges while choosing Software for their work. They are stuck with a choice between a CRM and a Project Management System and it is because of the purpose both the Software are meant to be used. CRM is generally considered as Software for businesses that focus on the generation of leads,…

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Why should you switch to CRM Software from Excel?

Posted on 6:44 am, January 21, 2021 by naveen

Why Should you switch to CRM sofware from excel

In this new age of businesses, customers are the main focus for every organization out there and companies crucially need to address customer relationships to satisfy their customers. For new businesses and companies, Excel is generally the first tool to manage customer databases and it is because of the multiple benefits it has been offering….

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Why Apptivo CRM Should be a Part of Your Digital Transformation Strategy

Posted on 6:40 am, January 21, 2021 by naveen

Why Apptivo CRM Should be a Part of Your Digital Transformation Strategy

With the departure of the year 2019, nobody would have thought about the coming pandemic which would make all of our lives this harder. It was a mystery what the pandemic was bringing up for us. Record-breaking unemployment standards, shattered businesses, and even cancellation of global events have presidential importance. Yet, after the span of…

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Sales Stages – A Deep Dive Into How To Be a Successful Lead Owner

Posted on 11:11 pm, January 15, 2021 by naveen

Sales Stages - A Deep Dive Into How To Be a Successful Lead Owner

In any business scenario, the customer connecting to the brand has to transit from several stages throughout the sales funnel. And sales stages itself is the method by which you can monitor your customers as soon as they enter your sales funnel up to the point where they become long term customers. There are concisely…

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5 Types of Tickets That Should always Be Escalated

Posted on 6:21 am, January 12, 2021 by naveen

5 Types of Tickets That Should always Be Escalated

In the case of helpdesk tickets, a business doesn’t always have to follow the rules. For some businesses which aren’t that large in comparison to other companies, first come first serve strategies can work out but for larger firms, a system is required to handle helpdesk tickets. The existence of flexibility in the system causes…

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Integrated HelpDesk – 5 Ways CRM Facilitates Customer Service

Posted on 1:32 am, January 6, 2021 by naveen

Integrated HelpDesk – 5 Ways CRM Facilitates Customer Service

There are still businesses and organizations that seem to be stuck using classic ways of dealing with a variety of tasks. One of those tasks is communicating and reaching out to the customers. Companies seem to notice a silver lining in having old-fashioned telephonic conversations with their customers and apart from this, the print medium…

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