Integrate Your Website With Apptivo’s New REST API Posted on 1:31 am, January 9, 2014 by Todd Miner For a while now, Apptivo has allowed customers to integrate their website, or other outside applications using our API. We’re happy to announce a new REST API, which is not only more powerful, but also simpler to implement. While the existing SOAP API allowed for many useful functions, such as placing a form on your… Read more »
Now Search & Upload Google Drive Documents More Easily Posted on 7:47 pm, October 11, 2013 by Todd Miner Recently we’ve heard lots of feedback in regards to our Google Drive integration within Apptivo. Some of you have loved it, and some of you have provided some excellent feedback as to how we can improve. Our previous upgrade includes “Add Google Document” button. We’ve been listening closely, and we’re happy to announce an upgrade… Read more »
Updated Email to Case Feature – Automate Your Support Ticket System Posted on 2:03 pm, October 3, 2013 by Todd Miner While Version 5.0 has been taking the spotlight recently, we’d like to let you know about another cool enhancement to Apptivo! It’s been a while since we introduced the “email to case” feature inside of our Cases App for customer support, and there was one common request from many different users: automatically attach email replies… Read more »
Case Study: Automating an IT Business With Apptivo & G Suite (IT CRETE) Posted on 6:37 pm, June 11, 2013 by Todd Miner IT Crete specializes in providing system software support to small and medium sized businesses in Heraklion, Crete, Greece. They have professional experiences in the following fields: Microsoft Windows server AD domains Exchange server deployment Firewall & internet security Virtualization with Hyper-V, VMware or other similar technologies Linux server implementations of all sorts Web server implementations… Read more »
New Mobile CRM App Available on Android Phones & Tablets Posted on 6:31 pm, April 5, 2013 by Todd Miner We have a special Friday delivery for the Apptivo community… Our new Mobile CRM has finally arrived! This app was completed and submitted to both the Apple App Store, and the Google Play Store yesterday (April 4th). For the Android users out there, the app is already available for download right now. Head on over… Read more »
Implementing a Product Sales Process using Apptivo Apps Posted on 5:58 am, March 26, 2013 by Ram Renga For an effective crm sales process, sales force automation is an important aspect. This vital activity of sales automation can be seamlessly done with the sales management tools. To assist the sales managers and teams in producing better sales and productivity, sales software is used nowadays. The following scenario explains the sales process steps of… Read more »
The Difference Between Leads & Opportunities in Your Sales Process Posted on 6:19 pm, March 15, 2013 by Todd Miner If you are new to CRM (customer relationship management) or sales force automation, you may not be familiar with the terms “Lead” and “Opportunity”. In this post, we’ll break down the difference between lead and opportunity, and how to properly configure your apps in Apptivo’s online CRM solutions. Keep in mind that every business will… Read more »
5 Ways to Cut Business Costs For Small Businesses Posted on 2:00 pm, March 14, 2013 by Maya Pillai If you are a small business owner, then you know that every penny counts. The operational cost is an important factor as it helps to assess the business’s cost-effectiveness and determine the cost required to generate revenue. However, when the business is a start-up, we have to ensure that minimum cost is incurred to obtain… Read more »
How is Apptivo integrated? Posted on 3:25 pm, March 6, 2013 by Maya Pillai Apptivo is a cloud based business management application that has been designed to serve the end-to-end needs of small and medium sized businesses. The platform is a fully integrated architecture that enables businesses to run their processes without having to worry about their data and other crucial information. Apptivo has a collection of 40+ cloud… Read more »
Introducing 24 Hour Phone Support for Enterprise Plan Customers Posted on 3:15 am, February 20, 2013 by Todd Miner We are excited to announce that we are now offering 24 hour phone support within our enterprise plan. Now you are able to talk with a live support agent anytime during the work week, 24 hours a day Monday-Friday. We understand that getting instant support is critical, regardless of the time of day. Now our… Read more »