1. Five reasons why protecting your customer’s information is crucial 2. How can customer data protection be done? 3. To wrap up In the last several years there has been a rise in the overall digitization of working and living, which has led to a rise in cybersecurity issues as well. According to research, hackers…
1. What is field service management software and why is it important? 2. Who can use FSM software? 3. Steps to find the best field service management software 4. Challenges of choosing the right Field Service software 5. What sets Apptivo CRM apart from the field service competition? 6. Wrap up Running a successful field…
1. Master the Chaos! 2. What is a Work Order? 3. Types of Work orders 4. What is Work Order Management? 5. Importance of Work Order Management 6. Work Order Management Process 7. Benefits of work order management system 8. How to improve your work order with a well-built system? 9. Conclusion Master the Chaos!…
1. What is a CRM? 2. How can CRM be helpful in a help desk center? 3. Summary Have you ever dealt with a help desk and felt as if you were going around in circles? It’s a common source of annoyance for many customers who seek assistance. But what if there was a way…
1. Why is customer engagement important? 2. 7 Customer engagement strategies you should follow this year 3. The final breakdown To have an effective customer engagement strategy, the best thing to do is to encourage your customers to automatically be engaged with your product or service. However, how can you cause this flow to happen…
1. From Good to Great! 2. 7 ways to improve customer service desk performance 3. Conclusion From Good to Great! Former Zappos CEO Tony Hsieh once stated, “Customer service shouldn’t just be a department, it should be the entire company.” This statement rings true in today’s highly competitive business landscape, where customer satisfaction can make…
As a customer every one of us has probably experienced a frustrating technical problem and wished for expert assistance at some point in our lives. On the other side, businesses receive a huge number of enquiries about the product or service, and find it tough to ensure that every enquiry is answered to the fullest…
1. What is a help desk? 2. What problems do Help desks solve? 3. Who can use a help desk? 4. How is help desk useful for the sales field? 5. Help desk- the catalyst that eases every sales person’s job! Are you tired of drowning in a sea of customer enquiries and support requests?…
1. Reap more with automation 2. 3 Ways sales automation can help your reps sell more! 3. Bye-bye manual tasks, hello sales automation! Reap more with automation Automation, which was once bound to factory floors, has now become a part of everyday life. According to Quixy, automation is desired by 57% of organizations to increase…
1. Minimum requirements of Contact Management System? 2. How to choose a Contact Management System? 3. Tangible benefits of using a Contact Management System 4. Summary Maintaining strong customer and client relationships is more important than ever in today’s fast-paced business environment. One effective method is to use a tool like a Contact Management Software….
