1. Manage contacts to manage business! 2. Contact management: What is it? 3. Benefits of Contact Management 4. Contact Management Best Practices for Small Business 5. Bottomline Manage contacts to manage business! It’s already Monday! There are overdue tasks from the previous week, as well as a list of contacts, both existing and new customers,…
1. Centralize your knowledge 2. Keep it updated 3. Aspects of Updation 4. Allow customers and agents to give feedback 5. Make it semantically friendly 6. Write right 7. Analyze for insights 8. Summary “Can you please hold… while I check up on that information?” – Dreaded words to hear as a customer when contacting…
1. 9 ways in which excellent UX boosts the performance of your CRM software 2. The way forward When businesses seek a Customer Relationship Management (CRM) platform, they frequently consider items like its application’s integrations, analytical capabilities, and personalization choices. Despite the fact that each of these elements is crucial, what good will they do…
1. Proven Ways to enhance customer experience through Help desk software 2. Provide great customer service experiences with Apptivo Help desk software “Exceptional customer experiences are the only sustainable platform for competitive differentiation.” – Kerry Bodine Delivering seamless customer experience is something that all businesses, whether they are new or well-established, are battling tooth and…
1. The pros and cons of sales automation and marketing automation 2. What’s the Difference: Sales Automation Vs Marketing Automation 3. Summing up As a business owner, one must use growth hacks to enhance sales and marketing procedures. To motivate consumers to perform the desired activities and keep them engaged, it is critical to send…
1. Importance of nurturing your leads 2. Components of a lead nurturing strategy 3. ROI of a successful lead nurturing program 4. How to plan, implement, and optimize your lead nurturing program in 4 simple steps? 5. Wrapping up New Year is round the corner! People are looking forward to taking resolutions like every year….
1. Leads Leads everywhere? 2. Why is CRM lead management important? 3. Lead management process 4. Best practices in Lead management 5. Benefits of Lead Management using Sales CRMs 6. Summary Leads Leads everywhere? Like water, water everywhere but not a drop to drink, sometimes businesses feel that there are leads, leads everywhere but not…
1. Lead nurturing generates revenue in turn! 2. Nurture leads 3. What are warm leads? 4. Warm leads Vs Cold leads 5. Warm leads Vs Hot leads 6. How to turn warm lead hot? 7. What exactly is Lead nurturing? 8. How to nurture sales lead to conversion? 9. Summary Lead nurturing generates revenue in…
1. Best sales automation examples 2. How does Sales automation help the sales team to boost sales? 3. Best Marketing Automation Examples 4. How does Marketing automation help the business? Creating efficient sales and marketing workflows eliminates the need for repetitive tasks. For this reason, businesses require sales and marketing automation, which will enable them…
The magic of Automation 1. Applications & features of Help desk 2. Benefits of using help Desk 3. Summary Help desk is a tool that allows support agents to interact with customers, follow-up and resolve queries. Research says most support provided is either late or does not give an apt solution and even in some…
